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Need Additional Help?. If a problem cannot be solved via this help page, please contact us for assistance. Please send us an email to the below address: support@emaqi.com. Important Information.. Sup…

emaqi staff
Updated by emaqi staff

Need Additional Help?


If a problem cannot be solved via this help page, please contact us for assistance.

Please send us an email to the below address:

  • support@emaqi.com

Important Information


Support Hours

Monday - Friday 9:00 am - 6:00 pm JST

  • Except Japanese national and consecutive holidays.
Response Policy

All responses will only be sent by email to the address provided in your inquiry.

  • Please confirm the setting of your email inbox so that you can receive our reply from "@emaqi.com".
  • We will try to respond to your inquiry as soon as possible, however, depending on the content, it may take several days.

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